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Help centre

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Getting started

Set up your account, connect a store, and place your first order.

Orders & fulfillment

Track orders, manage status changes, and handle resubmissions.

Products & designs

Upload artwork, generate mockups, and manage your catalog.

Billing & plans

Understand invoices, upgrade your plan, and manage payments.

Connect Shopify, Etsy, WooCommerce, Amazon and more.

API & developers

REST API reference, webhooks, and authentication guides.

Getting started

How to create your EGFULFILL account Connecting your first store Placing a sample order Setting up your branding profile Understanding the dashboard overview

Orders & fulfillment

How order statuses work Resubmitting an order for review Tracking a shipment Cancelling or editing an order What happens if an item fails QC?

Products & designs

Uploading print-ready artwork Using the Design Maker Accepted file formats and DPI requirements Generating product mockups Print area and bleed zone guidelines

Billing & plans

How billing works on EGFULFILL Upgrading or downgrading your plan Understanding your invoice Adding or updating a payment method Cancelling your subscription

Integrations

Connecting Shopify Connecting Etsy Connecting WooCommerce Syncing product listings automatically Disconnecting or re-authorizing a store

API & developers

API overview and authentication Creating orders via API Webhook events and payloads Rate limits and error codes Full API reference docs

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egfulfill

Print-on-demand fulfilment for every order, from every channel — in one place.

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